Customer Care

Rates

Monthly charges to HCWSA customers for water and sewer services generally consist of: (1) a monthly base charge, calculated according to the size of a customer's standard residential or commercial water meter; plus, (2) a volume charge applied to the monthly water consumption. In addition, connection fees, varying according to the water meter size of the residential or commercial account, are charged to new customers connecting to either the water or wastewater system.

The water and sewer rates for all residential and business customers within the HCWSA system are uniform, with charges to customers outside of Henry County multiplied by a factor of 1.5. Other than water service provided to public parks, fire hydrants and fire sprinklers, the Authority does not provide any free water or sewer service.

Residential Customers
inside Henry County

Water

(Base Charge + Volumetric Charge)

Base Charge
(standard residential meter)
$10.20 per month
Monthly Volumetric Charge
-0- through 6,000 gallons 3.86 per 1,000 gallons
6,001 through 10,000 gallons 5.24 per 1,000 gallons
10,001 gallons and up 7.67 per 1,000 gallons

Sewerage

(Base Charge + Volumetric Charge)

Base Charge 10.20 per month
Volumetric Charge (based on water consumption)
-0- through 6,000 gallons 3.86 per 1,000 gallons
6,001 gallons and up 5.24 per 1,000 gallons

Irrigation Meters

(Base Charge + Volumetric Charge)

Base Charge (standard residential meter) 10.20 per month
Volumetric Charge 7.67 per 1,000 gallons

Late Payment Fee

10% of amount owed

Commercial Customers
inside Henry County

Water

(Base Charge + Volumetric Charge)

Base Charge (meter size)
3/4 " 10.20 per month
1 " 10.20 per month
1.5 " 50.99 per month
2 " 141.44 per month
3 " 265.20 per month
4 " 388.96 per month
6 " 537.47 per month
8 " 644.77 per month
10 " 1032.52 per month
Dedicated Fire Line Charge 27.56 per month
Volumetric Charge
all 5.24 per 1,000 gallons

Sewerage

(Base Charge + Volumetric Charge)

Base Charge 10.20 per month
Volumetric Charge (based on water consumption)
all 5.24 per 1,000 gallons

Irrigation Meters

(Base Charge + Volumetric Charge)

Base Charge (based on meter size, see above)
Volumetric Charge 7.67 per 1,000 gallons

Late Payment Fee

10% of amount owed

Customers outside of Henry County

Multiply above figures by 1.5


The HCWSA is an EPA WaterSense Partner