Customer Care

Outdoor Water Use

Outdoor use of water for HCWSA customers - as of June 11, 2008 and until further notice - is as follows:

  • Odd number addresses may water on Tuesdays, Thursdays, and Sundays, between midnight and 10:00 a.m.
  • Even numbered addresses may water on Mondays, Wednesdays, and Saturdays, between midnight and 10:00 a.m.
  • Swimming pools may be filled without restrictions on day or time.
  • Watering food gardens is permitted without restrictions on day or time.
  • Newly installed landscaping may be watered only on the day of installation, and then must adhere to rules listed above (in directives 1 and 2).
  • Watering in herbicides is permitted only on the day of application, with no hourly restrictions on that day.
  • Washing/pressure washing houses and buildings is permitted (except on Fridays).
  • Washing vehicles, such as cars, boats, trailers, motorbikes, airplanes, golf carts, four wheelers, etc., is permitted (except on Fridays).
  • Fund-raisers, such as car washes, are permitted (except on Fridays).
  • Use of water for ornamental purposes, such as in fountains, reflecting pools, and waterfalls, is permitted.
  • Outdoor use of water for commercial purposes is allowed per Rules of Environmental Protection Division Outdoor Water Use, Chapter 391-3-30.05. Those "Rules of Use" are outlined at: http://www.gaepd.org/Documents/water_use_schedules.html.

The following outdoor uses are prohibited:

  • Using hydrants for any purpose other than firefighting, public health, safety, or flushing.
  • Washing hard surfaces, such as streets, gutters, sidewalks, and driveways, except when necessary for public health and safety purposes.